This privacy policy sets out how Fortress (Gibraltar) Limited uses and protects any information that you give when using this website. Fortress (Gibraltar) Limited is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Fortress (Gibraltar) Limited may change this policy from time to time by updating this page. You should then check this page from time to time to ensure that you are happy with any changes.

This policy is effective from 25 July 2023.

Our contact details

Email: [email protected]

The type of personal information we collect

Contact information including name and email address if you contact us through our website.

How we obtain personal information and why we have it

We use different methods to collect data from and about you including through:

A) Direct interactions. You may give us your Identity and Contact data by filling in forms or by corresponding with us by post, phone, and email or otherwise. This includes personal data you provide when you:
1. Make enquiries through our website
2. Attend an event connected with us
3. Request marketing to be sent to you

B) Third parties or publicly available sources. We may receive personal data about you from various third parties and public sources.

How we store your personal information

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we will use reasonable technical and organisational precautions to ensure your personal information is safe.

However, data transmission over the Internet is not entirely secure and we cannot guarantee the security of data sent over the Internet.

If you have previously agreed to us using your personal information to contact you directly, you may change your mind at any time by emailing us at [email protected].

We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so. You may request details of personal information which we hold about you under the Data Protection Act 1998.

If you would like a copy of the information held on you, please email [email protected]. If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Emails:
If you get in touch with us via email, we will only use your contact information to answer your query.

Measuring our visitors

We measure visitors to our website using Google Analytics. This records what pages you view within our site, how you arrived at our site and some basic information about your computer. All information is anonymous – so we don’t know who you are; just that somebody visited our site.

The information we collect from analytics helps us understand what parts of our sites are doing well, how people arrive at our site and so on. Like most websites, we use this information to make our website better. You can learn more about Google Analytics or opt out if you wish.

Your Data Protection Rights

Under data protection law, you have rights including:

Your right of access: You have the right to ask us for copies of your personal information.

Your right to rectification: You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure: You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing: You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing: You have the right to object to the processing of your personal information in certain circumstances.

Your right to data portability : You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances. You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. To request, please email [email protected].

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at [email protected].

Postal address available upon request.

You can also complain to the ICO if you are unhappy with how we have used your data. The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

ICO website: ico.org.uk